Frequently Asked Questions
When can I expect my Wine Club Shipment?
Upon joining the Wine Club you will be automatically registered with our quarterly wine delivery cycle. The shipping processing dates for the remainder of 2021 are as follows:
- 2 February 2021
- 4 May 2021
- 3 August 2021
- 2 November 2021
What wines will I receive in my shipment?
Your Wine Club shipment will consist of a selection of 4 wines handpicked by our winemaker, and will include a mix of current vintages, bestsellers and new releases.
What is my Wine Club discount?
Outside of your regular shipment, Wine Club members are entitled to 20% discount on 6 or more full price items across the Banks Road Vineyard online store and our Cellar Door. Orders of 4 or more attract 10% discount (both Wine Club and regular customers).
How much does shipping cost?
Shipping of your regular Wine Club delivery is free. Orders outside of your regular delivery may incur shipping costs – these vary by state and are shown on the website during the ordering process.
Cancellation of Wine Club membership
By joining the Wine Club you are committed to at least one cycle of delivery. If you need to cancel your membership, we require 90 days notice.
Please contact us directly on 03 5258 3777 to discuss.